Frequently Asked Questions
Everything you need to know about grooming, shaving, and our shop.
How long does shipping take for grooming products?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days depending on your location, while international shipping may vary based on customs.
What is your return policy for hygiene products?
Due to the nature of our products, we can only accept returns on unused, unopened, and sealed items within 30 days of purchase. For hygiene reasons, used shaving soaps, brushes, or razors cannot be returned.
How do I care for my new badger hair shaving brush?
To ensure longevity, always rinse your brush thoroughly with warm water after use, gently shake out excess moisture, and hang it upside down in a stand to dry in a well-ventilated area.
Do you offer international shipping?
Yes, we ship our grooming supplies worldwide. Please note that some alcohol-based products, such as certain aftershaves or colognes, may have shipping restrictions depending on your country's regulations.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.
Are your products cruelty-free?
We prioritize stocking brands that adhere to ethical manufacturing standards. Many of our soaps and skincare lines are vegan and cruelty-free; please check the specific product descriptions for detailed ingredient information.